DELL Recruitment 2018 – Various Customer Services Posts | Apply Online

DELL Recruitment 2018 – Various Customer Services Posts | Apply Online Dell Recruitment 2017 for the post of Specialist, Customer Services Software Engineer for B.E/B.Tech/MCA graduates at Chennai Office.The detailed eligibility and application process are given in below. Last Date Details Given below Check before Apply via yoyojobs.com

DELL Recruitment 2018 – Various Customer Services Posts | Apply Online

Organization Name: DELL

DELL Recruitment 2018

Employment Type: IT Job

Total No. of Vacancies: Various

Job Location: Chennai

Name of the Post:

  • Specialist, Customer Services

Qualification:

  • Applicants who have completed B.E degree or equivalent experience relevant to a functional area of software engineering or related experience or equivalent from a recognized Institute for DELL 2018

Role & Responsibilities:

  • Managing Order allocated to an agent by contacting sales, customer both over phone and email systems.
  • Understand various kinds of documents that are required depending on a location of the customer or kind of schemes customer is registered.
  • Engage with customers, sales team, work with external vendors ( Logistics service provider )
  • Ensure the required documents are collected from the customer and share them with back-end team.
  • Ensure utmost safety of Customers legal documents.
  • Co-ordinate effectively with back-end team and ensure orders status are closed in the tool
  • Engage with other team members and be able to support team member in times of distress or back up team members during an emergency.
  • Fully responsible for Customer Satisfaction and feedback for improvement.

Desired Profile:

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  • 2 to 3 years of relevant experience in handling Customer care experience and
  • 1 year of logistics experience would be added advantage.
  • Strong leadership behavior and drive for results
  • Excellent telephone and communication skills -English Language.
  • Ability to communicate to all levels within an organization
  • Strong customer service ethic and ability to be empathetic and accept ownership
  • Well-developed problem-solving skills
  • Goal/Career oriented and self-motivated
  • Able to work under pressure with minimum supervision

Skills Required:

  • Good communication skills are required.
  • Ability to analyze information and draw accurate conclusions.
  • Good problem-solving skills.
  • Good working knowledge of Linux is required.
  • Knowledge of storage domain is plus.
  • Working knowledge of scripting languages is must

Selection Procedure:

  • Written test
  • Group Discussion
  • Personal Interview

Pay Scale:

  • DELL recruitment 2018 will get an excellent salary package along with incentives, perks, and other facilities according to post qualification and experience of candidates

How to Apply For DELL Recruitment

  • Eligible & Interested applicants can apply via online in Official website page at www.dell.in DELL Recruitment 2018

Instructions to Apply 

  • Log on to the Official website of DELL www.dell.in
  • Then, Click on the careers link.
  • Select the link available for the opening.
  • Fill the Application with required details for DELL requirement 2018

DELL Important Link

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