DELL Recruitment 2018 – Various Customer Services Posts | Apply Online Dell Recruitment 2017 for the post of Specialist, Customer Services Software Engineer for B.E/B.Tech/MCA graduates at Chennai Office.The detailed eligibility and application process are given in below. Last Date Details Given below Check before Apply via yoyojobs.com
DELL Recruitment 2018 – Various Customer Services Posts | Apply Online
Organization Name: DELL
Employment Type: IT Job
Total No. of Vacancies: Various
Job Location: Chennai
Name of the Post:
- Specialist, Customer Services
- Applicants who have completed B.E degree or equivalent experience relevant to a functional area of software engineering or related experience or equivalent from a recognized Institute for DELL 2018
Role & Responsibilities:
- Managing Order allocated to an agent by contacting sales, customer both over phone and email systems.
- Understand various kinds of documents that are required depending on a location of the customer or kind of schemes customer is registered.
- Engage with customers, sales team, work with external vendors ( Logistics service provider )
- Ensure the required documents are collected from the customer and share them with back-end team.
- Ensure utmost safety of Customers legal documents.
- Co-ordinate effectively with back-end team and ensure orders status are closed in the tool
- Engage with other team members and be able to support team member in times of distress or back up team members during an emergency.
- Fully responsible for Customer Satisfaction and feedback for improvement.
- 2 to 3 years of relevant experience in handling Customer care experience and
- 1 year of logistics experience would be added advantage.
- Strong leadership behavior and drive for results
- Excellent telephone and communication skills -English Language.
- Ability to communicate to all levels within an organization
- Strong customer service ethic and ability to be empathetic and accept ownership
- Well-developed problem-solving skills
- Goal/Career oriented and self-motivated
- Able to work under pressure with minimum supervision
- Good communication skills are required.
- Ability to analyze information and draw accurate conclusions.
- Good problem-solving skills.
- Good working knowledge of Linux is required.
- Knowledge of storage domain is plus.
- Working knowledge of scripting languages is must
- Written test
- Group Discussion
- Personal Interview
- DELL recruitment 2018 will get an excellent salary package along with incentives, perks, and other facilities according to post qualification and experience of candidates
How to Apply For DELL Recruitment
- Eligible & Interested applicants can apply via online in Official website page at www.dell.in DELL Recruitment 2018
Instructions to Apply
- Log on to the Official website of DELL www.dell.in
- Then, Click on the careers link.
- Select the link available for the opening.
- Fill the Application with required details for DELL requirement 2018
DELL Important Link
- Apply Link: Click Here to Apply